VIRTUAL E-COMMERCE ASSISTANT AT MERCATURA ONLINE TECHNOLOGY | VIRTUAL E-COMMERCE ASSISTANT JOBS IN NIGERIA

About Company:

Mercatura Online Technology is an ICT company based in Nigeria. Mercatura services ranges from Mercatura School of Technology, Mercatech Hub, Mercatura Online Shop and Mercatura ICT which are designed to handle different ICT need based solutions to better the lives of Nigerians. Our mission is to leverage on technology to solve need based problems faced daily by the society.

Through the Mercatura School of Technology we have trained over 8,000 Nigerian youths for over 3years using our non-tuition fee online self-paced learning method with thousands of them certified and now fully employed afterwards in different organisations. We are already training NYSC corp members in various tech courses across Nigeria to prepare them to be employable in the digital economic space. Our Tech Sisters free tech training for African women have trained hundreds of women in Nigeria, Kenya, Rwanda and other parts of Africa for over 2 years which are all verifiable.

Job Description:

• We are giving an opportunity to reliable and diligently experienced virtual assistants to handle product orders and direct client engagement and support.
• The diligent candidate will be saddled with the responsibility of managing client product orders, handling schedules, assisting in revenue drive, resolving order complaints and ensuring smooth daily service operations.

Key Responsibilities

• Manage all customer orders and enquiries, schedule meetings, and appointments with prospective customers.
• Handle phone calls, emails, and any other official correspondence.
• Prepare reports, memos, and documents as applicable.
• Maintain proper filing of customers and record-keeping of new orders.
• Assist in driving product orders through revenue generation and follow up on new client leads.

Requirements:

• Polite, courteous, and guest-friendly
• Discreet, dependable, and detail-oriented.
• Highly organized and proactive
• Ability to work and meet set goals without much supervision.

Qualifications and Skills:

• HND / BSc Degree from any reputable institution. Tech skills are an added advantage.
• 1–2 years of experience as a virtual assistant. Experience in the e-commerce sector is a huge advantage.
• Ability to turn leads into customers, which must be demonstrated during the recruitment phase.
• Have a digital footprint that is void of controversy and a responsible online profile.
• Proficiency in virtual assistant tools.
• Ability to multitask and work remotely without supervision.
• Professional communication and attitude.

Salary

Application Closing Date: Not specified

Application Instructions:

Intereste candidiates should send their CV to: career@mercatech.com.ng using the Job Title as the subject of the email.