ADMINISTRATIVE / CUSTOMER SERVICE OFFICER AT PRESTIGIOUS CONSULTING GROUP | ADMINISTRATIVE / CUSTOMER SERVICE OFFICER JOBS IN LAGOS

About Company:

Prestigious Consulting is a professional HR consultancy firm. We focus on improving organizational performance through strategic people & process management.

Job Description:

• We are seeking a detail-oriented and customer-focused Administrative / Customer Service Officer to support daily operations and ensure excellent client experience.
• The role involves handling customer inquiries, managing administrative tasks, coordinating internal and external communication, and using Microsoft tools to maintain accurate records and reports.

Key Responsibilities

• Manage and respond to customer inquiries via email, phone, and other communication channels
• Handle official email correspondence and follow up on requests promptly
• Coordinate communication with service providers, vendors, and internal teams
• Prepare reports, memos, and internal documentation using Microsoft tools
• Maintain accurate records, files, and administrative documentation
• Support day-to-day office and customer service operations
• Ensure a professional and empathetic approach in all client interactions

Requirements:

• Proven experience in an administrative or customer service role, preferably within the medical industry.
• Strong working knowledge of Microsoft Office tools (Word, Excel, Outlook, etc.)
• Excellent written and verbal communication skills
• Strong organizational and time-management abilities
• Customer-focused, professional, and detail-oriented
• Ability to multitask and work in a structured environment.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested candidates should send their CV to: hrprestigiousconsulting@outlook.com using the Job Title as the subject of the email.