FRONT DESK EXECUTIVE AT REDLINE AUTO MOBILE | FRONT DESK OFFICER JOBS IN LAGOS

About Company:

Redline is an auto repair company with branches in Lagos and Abuja that offers complete vehicle repair and maintenance. The company has been in existence for over 10 years with specialty ranging from mechanical, electrical, A/c repairs, Body work, etc.

Job Description:

We are seeking a poised, professional, and proactive Front Desk Officer to serve as the face of our organization. This is a high-visibility role where you are responsible for more than just greetings—you are the Director of First Impressions and an essential administrative anchor for our leadership team.

In this role, you will manage front desk operations with precision, handle customer inquiries with a high degree of emotional intelligence, and ensure the Managing Director’s office and conference rooms are maintained to a "Gold Standard." If you are a natural organizer who thrives in a corporate environment and has a keen eye for detail, we invite you to anchor our front-of-house operations.

Requirements:

1. Front Desk Operations & Hospitality

• First Impression Management: Create a welcoming, high-end environment by greeting all guests with courtesy and professional warmth.

• Inquiry Triage: Resolve complaints and address inquiries immediately, ensuring that every visitor leaves with a positive perception of the brand.

• Communication Hub: Manage the switchboard by directing calls to the correct departments and capturing detailed, accurate messages.

• Reporting: Prepare daily operational reports summarizing visitor traffic, key inquiries, and tasks completed.

2. Administrative & Executive Support

• Facility Stewardship: Supervise and audit the cleanliness and setup of the Managing Director’s office and conference rooms, ensuring they are always ready for high-level meetings.

• Logistics & Correspondence: Receive, sort, and distribute daily mail and deliveries while monitoring and restocking essential office and pantry supplies.

• Financial Assistance: Prepare professional invoices and estimates, and conduct disciplined follow-ups with clients regarding payments or project status.

• Record Governance: Maintain and update administrative records, ensuring data integrity across all filing systems.

3. Customer Excellence

• Stakeholder Relations: Act as a reliable information source for visitors, vendors, and callers, providing accurate data with a high level of professionalism.

• Proactive Problem Solving: Anticipate the needs of the Managing Director and visitors, addressing potential issues before they escalate.

Qualifications and Skills:

Professional Profile

• Education: Minimum of an Ordinary National Diploma (OND); a Bachelor’s Degree in any discipline is an added advantage.

• Experience: 0–2 years of experience in a corporate environment. We hire for attitude and train for excellence.

• Technical Skills: Basic proficiency in MS Office (Word, Excel, Outlook) for reporting and invoicing.

Core Competencies

• Eloquence: Strong verbal and written communication skills suitable for a professional setting.

• Attention to Detail: A sharp eye for cleanliness, document accuracy, and organizational flow.

• Personal Presentation: High level of personal grooming and a professional demeanor at all times.

Key Attributes

• Punctual & Dependable: You understand that the office starts when you arrive.

• Adaptable: Quick to learn new systems and able to remain calm under pressure.

• Proactive: You don't wait to be told to restock a shelf or tidy a room; you see the need and act.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: hr@redlineholdings.com.ng using the Job Position as the subject of the mail.