SALES ACCOUNT MANAGER

About Company:

Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve.

We are recruiting to fill the position below:

Job Description:

• We’re looking for a dynamic Sales Account Manager to lead customer engagement and accelerate digital transformation for enterprise and government clients across Nigeria and West Africa. Based in Lagos, this full-time, on-site role is ideal for a results-driven sales leader with strong executive presence, deep B2B technology expertise, and a passion for growing strategic accounts in a high-impact region.

• At TeKnowledge, your work makes an impact from day one. We deliver AI-first expert technology services that help organizations achieve meaningful outcomes in Artificial Intelligence, Customer Experience, and Cybersecurity. We simplify complexity and unlock potential—powered by technology and led by people.

• Join a diverse and inclusive team where trust, collaboration, and shared success are at the heart of how we operate. We push boundaries using advanced technologies to solve real-world challenges for clients around the globe.

• Here, your work drives tangible change. Your ideas help shape the future of technology. And your growth is our priority, with access to world-class training, mentorship, and career development programs that keep you ahead in a constantly evolving digital landscape.

Responsibilities
Driving Growth through Focusing on the Customer:

• Maintain deep understanding of customer business needs, KPIs, and strategic priorities.
• Guide peers in aligning TeKnowledge solutions with customer goals and translating features into tangible business outcomes.
• Lead digital transformation initiatives that create business value and drive impact.
• Enable and coach cross-functional teams to co-develop strategic account plans.
• Align partner and internal resources to customer and industry-specific needs.
• Identify opportunities for new revenue, adoption, and customer relationship growth across the portfolio.

Sales & Business Excellence:

• Oversee revenue forecasting and progress tracking within the assigned portfolio and market segments.
• Set strategic goals and priorities, manage pipeline health, and drive alignment with business objectives.
• Guide planning and prioritization across multiple complex accounts.
• Lead execution of corrective actions in response to escalations or blockers, and drive root-cause resolution.
• Engage in contract negotiation, risk management, and revenue protection strategies.
• Foster a high-performing virtual team, ensuring consistent delivery excellence and customer satisfaction.

Strategic Relationship Management:

• Expand and manage a strong network of key decision-makers, partners, and stakeholders.
• Partner with internal teams and customers to develop long-term digital strategies.
• Drive strategic marketing and go-to-market initiatives in collaboration with business and technical leads.
• Identify and onboard new partners/vendors to accelerate growth in emerging markets.

Requirements:

• 10+ years of experience in B2B technology/services sales and strategic account management.
• Proven knowledge in Cybersecurity, AI/Automation, Customer Experience (CX), professional services, or digital skilling/change management programs.
• Fluency in English and one or more regional languages.
• Strong executive presence with excellent written and verbal communication skills.
• Willingness and ability to travel within the Africa region.
• Experience working with enterprise and government clients is a strong advantage.

Salary

Application Closing Date: Not specified

Application Instructions:

CLICK ON THE LINK BELOW TO APPLY