TELESALES EXECUTIVE JOB AT ROSABON FINANCIAL SERVICES | TELESALES EXECUTIVE JOBS IN LAGOS

About Company:

Rosabon Financial Services (RFS) Limited is an Award winning Rosabon Financial Services is member of the Concept Group is licensed by the Central Bank of Nigeria, CBN on April 22, 1993, and being a long-standing member of the Equipment Leasing Association of Nigeria (ELAN), the organization has evolved into Nigeria’s leading Non-Banking Financial Intermediary and Equipment Leasing firm focused on niche and general markets.

Job Description:

Rosabon Financial Services is seeking a high-velocity, results-oriented Telesales Executive to join our elite Asset Creation team. In this role, you aren't just making phone calls; you are driving the company’s growth by converting high-potential leads into revenue-generating financial assets.

Operating at the front line of our sales engine, you will manage the end-to-end conversion process—from initial outbound discovery to final documentation and internal handoff. If you are a persuasive communicator with 1–4 years of experience in a target-driven environment and have the "professional grit" to handle high-profile clients, we invite you to build your career with a leader in the financial services sector.

Requirements:

1. High-Performance Sales Conversion

• Revenue Generation: Proactively convert assigned inbound and outbound leads into successful sales to meet or exceed aggressive monthly targets.

• Consultative Persuasion: Use advanced negotiation and persuasion techniques to guide prospective clients through Rosabon’s asset-creation products.

• Pipeline Management: Conduct professional follow-ups with warm leads, ensuring no opportunity for conversion is lost.

2. Cross-Functional Synergy & Compliance

• Internal Collaboration: Work seamlessly with the Credit Admin, Risk, and CRM teams to ensure that sales leads meet our credit standards and move smoothly through the approval pipeline.

• Documentation Excellence: Ensure 100% accuracy in the documentation and input of call details and sales data into company systems for audit and tracking purposes.

• Risk Awareness: Maintain a basic understanding of risk parameters to ensure the leads being converted align with the bank's asset quality goals.

3. Relationship Management & Service Excellence

• Client Diplomacy: Build and maintain positive, long-term relationships with clients, serving as a trusted point of contact for Rosabon.

• Crisis Resolution: Professionally handle complex inquiries and resolve issues for both irate and high-profile clients with poise and empathy.

• Feedback Integration: Accurately record customer feedback to help the CRM and CEM teams improve the overall customer experience.

Qualifications and Skills:

Professional Profile

• Education: Minimum of an HND qualification.

• Experience: 1–4 years of proven experience in telesales, outbound sales, or a similar performance-heavy role.

• Technical IQ: Proficiency in Microsoft Office and basic computer applications; experience with CRM software is a significant plus.

Core Competencies

• Communication Mastery: Strong verbal communication and active listening skills with the ability to follow complex instructions.

• Negotiation Grit: A proven track record of overcoming objections and closing deals in a target-driven environment.

• Emotional Intelligence: Resilience and patience when dealing with difficult customers or high-stakes financial conversations.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their Applications to: patience.asukwo@conceptgroup-ng.com using the Job Position  as the subject of the email.