LEAD & CLIENT ENGAGEMENT EXECUTIVE AT GEOINFOTECH | LEAD & CLIENT ENGAGEMEN JOBS IN LAGOS

About Company:

Geoinfotech Resources Limited is a geospatial technology company committed to delivering innovative solutions in GIS, drone technology, remote sensing, and digital mapping

Job Description:

Overview

• The Lead & Client Engagement Executive is responsible for managing inbound inquiries, nurturing prospects, ensuring timely follow-ups, and maintaining continuous engagement with clients post-sale to drive conversion, satisfaction, and repeat business.
• This role acts as the bridge between prospects, sales execution, and client retention, ensuring no opportunity is lost due to poor follow-up or communication gaps.

Key Responsibilities
​​​​​​​Lead Management & Follow-Up:

• Respond promptly to all inbound inquiries (calls, emails, WhatsApp, website, referrals)
• Maintain and update a structured lead pipeline
• Conduct consistent follow-ups with prospects to drive conversion
• Qualify leads before passing them to the Sales Manager where necessary
• Track all interactions and update CRM or internal tracking system

Proposal & Conversion Support:

• Assist the Sales Manager in preparing and sending proposals/invoices
• Follow up on sent proposals to close deals
• Track proposal status (sent, pending, approved, declined)
• Identify and escalate high-value or urgent leads

Client Onboarding & Post-Sales Engagement:

• Ensure smooth onboarding of new clients after deal closure
• Maintain regular communication with clients post-sale
• Gather feedback and monitor client satisfaction
• Identify upsell or cross-sell opportunities
• Ensure clients remain engaged with Geoinfotech’s services

Communication & Relationship Management:

• Build and maintain strong client relationships
• Serve as the first point of contact for inquiries and basic issue resolution
• Ensure a professional, responsive, and warm communication tone at all times

Data Tracking & Reporting:

• Maintain accurate records of:
• Leads
• Conversions
• Follow-ups
• Client interactions
• Provide weekly reports on:
• Lead status
• Conversion rates
• Client engagement levels
• Identify trends and
• suggest improvements

Process Optimization:

• Identify gaps in the lead management and client engagement process
• Recommend improvements to increase efficiency and conversion rates
• Support the implementation of structured sales and engagement systems

Requirements:

• Bachelor’s degree in Geography, Geographic Information Systems, Surveying and Geoinformatics, Business Administration, or any related field
• Minimum of 2–4 years experience in lead generation, business development, or client engagement within GIS, mapping, or surveying-related services
• Strong understanding of geospatial services such as mapping, spatial analysis, land surveying, and data visualization
• Ability to identify and convert leads for GIS services, training programs, and geospatial solutions
• Experience using CRM tools (e.g., Zoho CRM, HubSpot) to manage client pipelines and interactions
• Ability to clearly communicate technical GIS/surveying solutions to non-technical clients
• Proven ability to build and maintain long-term relationships with clients in sectors such as real estate, construction, environmental management, and government
• Strong negotiation and proposal development skills for geospatial and surveying projects
• Good understanding of spatial data applications in business decision-making
• Excellent communication, presentation, and interpersonal skills
• Ability to work independently, meet targets, and drive revenue growth

Experience:

• 3-4 years experience in Sales and Business development.

Qualifications and Skills:

Salary

Application Closing Date: 30th May, 2026

Application Instructions:

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