CLIENT SERVICES & OPERATIONS COORDINATOR AT PROHUMAN CAPITAL CONSULTING | CLIENT SERVICES & OPERATIONS COORDINATOR JOBS IN LAGOS

About Company:

Prohuman Capital Consulting is a dynamic HR consulting firm dedicated to empowering organizations with comprehensive human resources expertise and strategic guidance. Founded on the principle that exceptional talent management drives business success, we partner with companies to navigate their most complex HR challenges and unlock their human capital potential. Our reach extends to companies in and around West Africa, where we do business with diverse organizations seeking strategic HR solutions. At Prohuman Capital Consulting, we believe that every organization is unique. Our consultative approach begins with understanding your specific business context, industry dynamics, and organizational culture. We then develop customized solutions that are practical, implementable, and measurable.

Job Description:

• We are looking for a highly organized Client Services & Operations Coordinator to enhance client communication, streamline service delivery, track engagements, and ensure efficient daily operations across our professional service teams.
• This role focuses on coordination, structure, and accountability rather than technical advisory.

Key Responsibilities

• First Point of Contact: Serve as the initial contact for client inquiries, ensuring prompt and professional communication.
• Coordination of Briefs: Facilitate briefs between clients, internal teams, and external consultants to ensure clarity and alignment.
• Tracking Deliverables: Monitor deliverables, timelines, and service statuses to guarantee timely completion of projects.
• Documentation Preparation: Create engagement summaries, invoices, and follow-up documentation to support client interactions.
• Record Maintenance: Maintain accurate records of client interactions and service engagements for effective tracking.
• Support Meetings: Assist in organizing weekly review and performance meetings to assess project progress and team performance.

Requirements:

• Organizational Skills: Highly organized with a strong attention to detail to manage multiple tasks efficiently.
• Ability to Work Under Pressure: Capable of managing high workloads and tight deadlines.

Qualifications and Skills:

• Education: Bachelor’s degree in any discipline.
• Experience: 1-3 years of experience in operations, administration, client services, or professional services.
• Communication Skills: Excellent written and verbal communication skills are essential for effective client interaction.

What This Role Is Not

• Not a Legal, Accounting, or Consulting Role: This position does not involve legal or financial advisory services.
• Not a Marketing or Sales Role: The focus is strictly on client services and operations management.

Salary

Application Closing Date: 21st February, 2026

Application Instructions:

Interested candidates should send their CV and a short cover note to: hr@feingoldglobalgroup.com.ng using the job title as the subject of the email.

Note: We appreciate all applications; however, only shortlisted candidates will be contacted.