About Company:
Pertinence Group is a people-first enterprise development group established with a clear mandate: to empower individuals through structured investment, enterprise creation, and innovation.
From its early focus on real estate and training, the Group has grown into a diversified ecosystem of businesses with subsidiaries operating across mainland and island Lagos, and an expanding footprint in the United Kingdom, Canada, and the United Arab Emirates. We are recognized as one of Africa's most trusted entrepreneurially driven groups, distinguished by a strong governance culture, technology-led solutions, and an unwavering commitment to people.
Job Description:
- Oversee daily operational activities across all banking products and services.
- Review and resolve transaction exceptions, failed transactions, reversals, and operational incidents within Bank One.
- Manage daily reconciliation processes between Bank One General Ledger, settlement bank accounts, and internal transaction records.
- Investigate and resolve reconciliation discrepancies, settlement exceptions, and transaction disputes within agreed timelines.
- Oversee merchant settlements, NIP settlements, card settlements, bill payment settlements, and cross-border transaction settlements.
- Monitor AML alerts, support suspicious transaction investigations, and ensure compliance with KYC and regulatory requirements.
- Manage customer account operations including account restrictions, freezes/unfreezes, dormancy management, KYC upgrades, and compliance reviews.
- Ensure timely resolution of customer complaints and operational issues.
- Support the preparation of CBN returns, regulatory reports, audits, and board reporting requirements.
- Maintain accurate operational records and ensure all documentation remains audit-ready.
- Manage relationships with core banking providers, settlement banks, payment processors, and other operational partners.
- Prepare and present operational performance, settlement, reconciliation, and compliance reports to management.
- Lead operational improvement initiatives that enhance efficiency, controls, and customer experience.
Requirements:
- Bachelor's Degree in Accounting, Finance, Banking, Economics, Business Administration, or a related discipline.
- Minimum of 5 years' relevant experience within a Microfinance Bank, Fintech, or Commercial Banking environment.
- Minimum of 3 years' experience in a supervisory or operational leadership role.
- Strong hands-on experience using Bank One Core Banking System is mandatory.
- Strong knowledge of reconciliation, settlement operations, transaction investigations, and operational reporting.
- Good understanding of CBN regulations, AML requirements, KYC processes, and financial services operations.
- Experience working with digital banking systems, APIs, transaction logs, and payment channels.
- Advanced proficiency in Microsoft Excel and reporting tools.
Required Competencies:
- Strong analytical and problem-solving skills.
- Excellent attention to detail and accuracy.
- Strong leadership and stakeholder management abilities.
- Excellent communication and reporting skills.
- Ability to work independently, manage multiple priorities, and perform effectively under pressure.
- High level of integrity, accountability, and operational discipline.
Salary
Very attractiveApplication Closing Date: 15th June, 2026
Application Instructions:
Candidates should send their CV to: recruitment@pertinencegroup.com using "Application – Finance Officer" as the subject of the email.
Job Information
Deadline
15/06/2026
Job Type
Full-time
Industry
Finance/ Accounting
Work Level
Experienced
City
Alimosho
State
Lagos
Country
Nigeria