TEAM LEAD, NORTHWEST 1 & 2 AT STANBIC IBTC BANK

About Company:

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

Job Description:

• Lead a team of Business Bankers to manage tier 2 customers by carrying out the following: On boarding new enterprise banking Customers, Proactive relationship management engagement Dormant accounts reactivation Cross sell the bank’s products and services to existing customers.
• Handling of customers complaint Improve customer experience and grow the bank’s share of wallet by proactively engaging the customer via telephone/email/web chat for more pocket share.

Requirements:

• First degree in any field.
• Minimum of 5 - 7 years’ experience Iin Commercial banking and Business banking
• Cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships
• Experience within the financial industry with experience in managing small businesses.

Salary

Application Closing Date: Not specified

Application Instructions:

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