SOCIAL MEDIA MANAGER AT FIRSTEXCELSIA PROFESSIONAL SERVICES | SOCIAL MEDIA MANAGER JOBS IN LAGOS

About Company:

FirstExcelsia is a firm of highly versatile and renowned Human Resources, Organisational Development and Management consultants with operations across several states in Nigeria. We have an in-depth understanding of the Nigerian business terrain and we are very passionate about partnering with indigenous organisations to develop glocalised HR solutions, processes and structures required to develop and effectively drive our clients' corporate strategies. The firm commenced operations in 2016 and currently has a team of consultants that have successfully managed numerous Organisational Development, Human Resources and Management Consulting projects in varying leadership capacities across all sectors of the Nigerian Economy.

Job Description:

We are looking for a high-energy, strategic Social Media Manager to serve as the digital voice of our brand. This is not a role for a "casual poster"—we are seeking a growth-minded professional who understands how to leverage algorithms, storytelling, and community engagement to drive real business results.

Your mission is to build a vibrant online presence that turns followers into brand advocates. You will be responsible for everything from high-level strategy and content production to paid advertising and deep-dive analytics. If you have 2–3 years of experience and a "social-first" mindset, we want you to lead our digital conversation.

Requirements:

1. Content Strategy & Creative Production

• Strategic Planning: Develop and execute cross-platform strategies that align with our core marketing objectives.

• Multimedia Creation: Curate and produce high-quality content, including reels, stories, and static posts, using tools like Canva, CapCut, or Adobe.

• Trend Integration: Stay at the forefront of social media trends and tools to ensure our brand remains relevant and innovative.

2. Community Growth & Reputation Management

• Audience Engagement: Actively manage followers by responding to comments and messages in a timely, professional manner.

• Moderation: Oversee online reputation management, ensuring the community environment remains positive and aligned with brand values.

• Traffic & Conversion: Implement tactics designed to move users from "browsing" to "buying" or visiting our website.

3. Performance Analytics & Paid Advertising

• Data-Driven Insights: Monitor platform algorithms and prepare regular reports that translate raw data into actionable growth recommendations.

• Paid Social: (Where applicable) Manage social media advertising budgets and campaigns to scale reach and ROI.

• Optimization: Continuously A/B test content formats and posting times to maximize organic reach and engagement.

Qualifications and Skills:

Professional Profile

• Education: Minimum of an NCE, ND, HND, or B.Sc. Degree.

• Experience: 2–3 years of proven experience as a Social Media Manager or in a similar digital growth role.

• Technical IQ: Basic graphic design and video editing skills (Canva, CapCut, Adobe Suite).

Core Competencies

• Algorithm Savvy: Deep understanding of how different platforms (Instagram, Facebook, etc.) prioritize content.

• Communication Mastery: Exceptional written skills with a knack for writing captions that spark conversation.

• Analytical Mindset: Comfortable with social media metrics and reporting tools.

• Resilience: Ability to manage online crises and moderate communities with poise.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: talentsearch@firstexcelsia.com using “Social Media Manager” as the subject of the email.