Tetra Maritime| Full-time

PROCESS IMPROVEMENT SPECIALIST AT TETRA MARITIME | PROCESS IMPROVEMENT SPECIALIST JOBS IN LAGOS

Apapa, Lagos, Nigeria | Posted on 09/02/2026

About Company:

Tetra Maritime is a leading Nigerian ship owner and operator, providing comprehensive and tailor-made solutions across the oil and gas supply chain, including upstream, midstream, and downstream.

Job Description:

  • The Audit & Process Quality Officer plays a central role in maintaining the quality, accuracy, and reliability of all internal processes across the organisation.
  • The role ensures that every documented process is complete, compliant, clearly written, up to date, and functioning effectively in practice. 
  • You will work closely with teams involved in process development, automation, and governance to assess processes end to end, identify gaps, and recommend improvements.
  • This role suits a detail-oriented professional with strong analytical and documentation skills. 

 

Key Responsibilities
Process Review & Understanding:

  • Review newly developed and existing processes to ensure clarity, accuracy, and coherence; 
  • Understand the purpose and flow of each process, including key steps, responsible parties, dependencies, and intended outcomes; 
  • Validate that processes align with departmental and organisational standards. 

 

Process Documentation & Quality Assurance:

  • Check process documents for structure, completeness, and adherence to established templates and guidelines; 
  • Provide improvement recommendations to Process Owners and relevant teams before approval and live implementation; 
  • Ensure terminology, steps, and actions are consistent across documentation. 

 

Audit & Compliance Oversight:

  • Conduct periodic audits on all active processes across departments; 
  • Evaluate whether teams are following documented procedures accurately; 
  • Identify gaps, inconsistencies, outdated steps, or risks in process execution; 
  • Produce detailed audit findings and compliance reports with recommended corrective actions. 

 

Lifecycle Management & Updating:

  • Monitor version control, ensuring all updates are properly documented and approved; 
  • Work with the Governance Unit to ensure the most recent version of every process is published and communicated; 
  • Maintain an organised audit log highlighting process status, improvement actions, and implementation timelines. 

 

Stakeholder Engagement:

  • Collaborate with Process Developers, Automation Specialists, Subject Matter Experts (SMEs), and Process Owners; 
  • Participate in discussions, feedback sessions, and reviews to improve process quality; 
  • Communicate audit results clearly and professionally to relevant stakeholders. 

Requirements:

Technical & Analytical:

  • Strong understanding of workflow design, process documentation, and internal control principles; 
  • Ability to analyse process flows and identify inefficiencies or gaps; 
  • Familiarity with SOP development and process auditing methodologies. 

 

Communication & Collaboration:

  • Excellent written communication for reports and process documentation; 
  • Confident presenting findings and recommendations to teams and senior stakeholders; 
  • Strong interpersonal skills and comfort working with cross functional audiences. 

 

Organisational Skills:

  • High attention to detail and accuracy; 
  • Ability to manage multiple audits and reviews simultaneously. 
  • Strong prioritization and follow-up abilities. 

Tools Proficiency:

  • Microsoft SharePoint, Excel, and other process tracking tools; 
  • Knowledge of process mapping software (e.g., Visio, Lucid chart) is an advantage. 

Qualifications and Skills:

  • Bachelor's degree in business administration, Operations Management, Quality Assurance, or a related field; 
  • 2–4 years’ experience in process auditing, business process management, internal controls, quality assurance, or operations; 
  • Experience drafting or reviewing SOPs is strongly preferred; 
  • Prior exposure to structured, process driven environments is an advantage. 

Salary

Very attractive

Application Closing Date: Not specified

Application Instructions:

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Job Information

Deadline

Not specified

Job Type

Full-time

Industry

Audit

Work Level

Experienced

City

Apapa

State

Lagos

Country

Nigeria

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