CUSTOMER SERVICE OFFICER AT MYMEDICALBANK

About Company:

MyMedicalBank is a health technology company with a vision to revolutionise access to healthcare in Nigeria through creating digital solutions that connect consumers with healthcare providers, health information and their health records from their smartphone.

Job Description:

• We need a Customer Service Officer to support our online and offline customer service:
• Manage social media posting schedules for Facebook, Twitter, Instagram, LinkedIn and Twitter.
• Create engaging and appropriate video content.
• Escalate and resolve customer complaints professionally.
• Keep records of customer interactions, process customer accounts, and file documents.

Requirements:

• Minimum of OND
• Familiarity with CRM systems and practices
• Customer orientation and ability to respond to different types of characters
• Excellent communication and presentation skills.
• Bonus: Proximity to Ikeja is an added advantage.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their Application to: jobs@mymedicalbank.com using the Job Title as the subject of the email.