CUSTOMER SERVICE MANAGER AT ZINANCE LIMITED | CUSTOMER SERVICE JOBS IN LAGOS

Job Description:

We are looking for an experienced, hands-on Customer Service Manager to lead our team at Zinance Limited. Your mission is simple: ensure our clients receive high-quality support every single time.

We need someone who can lead by example, streamline our daily workflows using the right tools, and create a customer-focused culture that keeps our clients happy and satisfied. If you are a natural problem-solver with a passion for excellent service, we would love to have you join us.

Requirements:

We are looking for an experienced, hands-on Customer Service Manager to lead our team at Zinance Limited. Your mission is simple: ensure our clients receive high-quality support every single time.

We need someone who can lead by example, streamline our daily workflows using the right tools, and create a customer-focused culture that keeps our clients happy and satisfied. If you are a natural problem-solver with a passion for excellent service, we would love to have you join us.

Qualifications and Skills:

• Experience: Proven experience working as a Customer Service Manager. You know how to lead a team and you understand the retail/service dynamic.

• Leadership Skills: You are a strong communicator who knows how to motivate a team and represent our brand to clients.

• Tech-Savvy: You have a good knowledge of modern customer service tools, software, and platforms.

• Strategic Thinking: You don't just put out fires; you think about how to improve the process so the same problems don't happen again.

• Language: You are highly proficient in English, both in speaking and writing.

Salary

Application Closing Date: Not specified

Application Instructions:

 Send your CV to zinancelimited@gmail.com (Subject: Customer Service Manager)