OPERATIONS MANAGER AT NEOHOMES LIMITED | OPERATIONS JOBS IN ABUJA

About Company:

NeoHomes Limited is a Nigerian real estate company focused on property development, sales, and investment services, operating primarily in residential, commercial, and industrial real estate. It positions itself as a client-focused firm delivering affordable and innovative housing solutions, alongside services like project management and real estate consultancy.

Job Description:

• The Operations Manager is responsible for managing the day-to-day operational activities of NeoHomes Limited, ensuring that all internal processes, facilities, logistics, and support services run efficiently to enable business productivity and exceptional service delivery.
• The role focuses on operational excellence, resource optimization, process improvement, and compliance with company policies.
• The Operations Manager works closely with departmental heads to ensure that operational support aligns with business objectives while maintaining high standards of efficiency, accountability, and customer satisfaction.

Reports To: Chief Operating Officer (COO)
Direct Reports: Administrative Officers, Facility & Maintenance Team, Drivers, Office Assistants, Front Desk Personnel, Logistics Personnel, and other operational support staff.

Key Responsibilities
Operational Management:

• Oversee the daily operations of the company and ensure smooth business activities.
• Develop and implement operational policies, procedures, and workflows.
• Monitor operational performance and recommend process improvements.
• Ensure efficient coordination between departments.
• Supervise office administration and support services.

Facility & Asset Management:

• Oversee the maintenance and proper utilization of company offices, equipment, and facilities.
• Ensure company vehicles are properly maintained and available for business operations.
• Coordinate repairs, maintenance schedules, and vendor services.
• Maintain an accurate inventory of company assets.
• Ensure operational equipment is functioning optimally.

Logistics & Fleet Management:

• Supervise the company's logistics operations.
• Coordinate vehicle scheduling for staff, site inspections, and client engagements.
• Monitor fuel consumption, maintenance records, and vehicle utilization.
• Ensure drivers comply with company policies and road safety regulations.
• Optimize logistics costs and operational efficiency.

Vendor & Procurement Management:

• Manage relationships with vendors, contractors, and service providers.
• Evaluate supplier performance and negotiate service agreements.
• Ensure timely procurement of operational supplies and equipment.
• Monitor procurement processes to ensure value for money.
• Maintain approved vendor databases.

Process Improvement:

• Identify operational bottlenecks and implement corrective actions.
• Develop Standard Operating Procedures (SOPs).
• Automate and streamline operational processes where feasible.
• Monitor compliance with operational standards.
• Drive continuous improvement initiatives.

Health, Safety & Compliance:

• Ensure compliance with company policies and statutory regulations.
• Promote workplace health and safety standards.
• Conduct routine operational risk assessments.
• Ensure all facilities meet safety requirements.
• Maintain emergency response procedures where applicable.

Budget & Cost Control:

• Prepare and manage operational budgets.
• Monitor operational expenses.
• Identify opportunities for cost reduction without compromising service quality.
• Ensure prudent utilization of company resources.
• Prepare operational expenditure reports.

Team Leadership:

• Supervise operational and administrative staff.
• Conduct performance evaluations and provide coaching.
• Ensure operational staff adhere to company policies.
• Promote teamwork and accountability.
• Identify training needs and recommend development initiatives.

Customer & Internal Service Support:

• Ensure operational support enables excellent customer service.
• Resolve operational issues affecting clients and staff.
• Support Sales, Marketing, HR, Finance, and other departments with operational requirements.
• Ensure timely response to internal operational requests.

Key Performance Indicators (KPIs)

• Operational Efficiency
• Operational Process Compliance Rate
• Internal Service Delivery Turnaround Time
• Task Completion Rate
• Operational Downtime
• Fleet & Logistics
• Vehicle Utilization Rate
• Fleet Maintenance Compliance
• Fuel Cost Efficiency
• Logistics Response Time
• Financial
• Operational Budget Adherence
• Cost Savings Achieved
• Procurement Efficiency
• Vendor Performance Rating
• Facilities
• Asset Utilization Rate
• Facility Maintenance Completion Rate
• Office Downtime
• Inventory Accuracy
• Leadership
• Staff Productivity
• Employee Engagement Score
• Team Performance Rating
• Training Completion Rate

Requirements:

Education:

• Bachelor's Degree in Business Administration, Operations Management, Logistics, Engineering, Project Management, or a related field.

Experience:

• Minimum of 3–7 years relevant operational management experience.
• At least 3 years in a supervisory or management role.
• Experience in real estate, construction, property management, logistics, or a related industry is an advantage.

Professional Certifications (Preferred):

• Project Management Professional (PMP)
• Certified Operations Manager (COM)
• Chartered Institute of Logistics and Transport (CILT)

Health & Safety Certification:

• Lean Six Sigma Certification

Core Competencies:

• Technical Competencies
• Operations Management
• Process Improvement
• Fleet & Logistics Management
• Procurement & Vendor Management
• Facility Management
• Budget Administration
• Risk Management
• Inventory Management

Leadership Competencies:

• Team Leadership
• Decision-Making
• Conflict Resolution
• Performance Management
• Coaching & Mentoring
• Strategic Planning

Personal Attributes:

• High Integrity
• Strong Organizational Skills
• Excellent Problem-Solving Ability
• Attention to Detail
• Strong Communication Skills
• Accountability
• Results-Oriented
• Ability to Work Under Pressure

Success Profile for NeoHomes Operations Manager:

• Within the first 12 months, the Operations Manager is expected to:
• Improve operational efficiency across all support functions.
• Reduce operational costs through effective resource management.
• Achieve over 95% compliance with operational processes and SOPs.
• Implement a preventive maintenance system for company assets and vehicles.
• Strengthen vendor management and procurement efficiency.
• Build a responsive, accountable, and high-performing operations team that supports NeoHomes' business growth.

Salary

Application Closing Date: 31st July, 2026

Application Instructions:

Interested candidates should send their CV / Portfolio to: careers@neohomeslimited.com using the Job Title as the subject of the mail.