About Company:
Cobranet Limited; a reputable organization incorporated in 2003 and provides internet solutions. Our footprint and range of products have grown immensely since incorporation and we are proud to provide every segment of society with a reliable link to the digital universe.
Job Description:
We are seeking a highly skilled and proactive NOC (Network Operations Centre) Engineer to join our technical team in Lagos. In this role, you will be the guardian of our network health, performing 24/7 surveillance and system administration to ensure peak performance and customer satisfaction. If you are an analytical, high-pressure problem solver with a strong background in telecommunications and Cisco infrastructure, we want to hear from you.
Requirements:
Network Surveillance & Administration: Perform continuous 24/7 network monitoring and system administration across all network elements. Proactively identify potential issues before they impact system performance or customer experience.
Problem Management: Take full ownership of network-related issues. Respond to both system-reported and customer-reported problems, utilizing network monitoring and management tools to ensure efficient resolution.
Traffic Analysis: Analyze traffic data and trends to provide insights on capacity and performance. Escalate significant areas of concern to the network design authority.
Escalation & Collaboration: Serve as a key point of contact for technical support, escalating complex issues to third-level support (Problem Management) when necessary.
SLA Compliance: Monitor key supplier service levels to ensure they align with established Service Level Agreements (SLAs), flagging any deviations for immediate action.
Qualifications and Skills:
Education: BSc or HND in Computer Engineering, Telecommunications, or a related field.
Technical Experience: Proven experience within a telecommunications or network operations environment.
Core Technical Competencies:
Strong knowledge of wireless communication technologies.
Cisco Certified (CCNA/CCNP) is required.
Proficiency in managing and configuring Cisco switches.
Soft Skills:
Strong written and verbal communication skills.
Ability to make solid, fact-based decisions while working under pressure.
Proven capability to excel in an international, multi-cultural, and high-pressure technical environment.
Salary
Very attractiveApplication Closing Date: Not specified
Application Instructions:
Interested and qualified candidates should send their CV to: recruitment@cobranet.ng using the Job Position as the subject of the mail.
Note
- Only qualified candidates will be shortlisted.
- Interested candidates must be able to work on a 24/7 shift Rotation
Job Information
Deadline
Not specified
Job Type
Full-time
Industry
Engineering
Work Level
Experienced
State
Lagos
Country
Nigeria