About Company:
Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities. By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.
Job Description:
- As Manager, People Operations, you’ll build and run the systems that help our people do their best work.
- You’ll assess what’s working and what’s not across hiring, onboarding, performance management, and employee support, then design practical processes that improve how we operate across markets.
- If you enjoy solving people challenges with structure, clarity, and data, this role is for you.
Key Responsibilities
- Build and run core People Operations processes across the business
- Track key people metrics like attrition, time-to-productivity, and employee engagement
- Ensure all employee records, contracts, and documentation are accurate and up to date
- Coordinate payroll inputs and benefits administration with Finance
- Ensure compliance with labor laws across all operating markets
- Monitor regulatory changes and update internal policies accordingly
- Own the end-to-end onboarding process, ensuring a structured and consistent experience
- Coordinate pre-joining logistics including system access, equipment, and Day 1 readiness
- Manage the offboarding process including exit interviews and documentation
- Oversee the company-wide performance review cycle and ensure consistency across teams
- Track performance data and continuously improve review processes
- Manage and develop the People Operations team
- Assign work clearly and ensure accountability for delivery and quality
- Coach team members to handle more complex HR situations independently
Requirements:
- Bachelor’s degree or HND in any field
- Completed NYSC
- At least 7 years of experience in HR, People Operations, or a related field
- Proven experience designing or improving HR processes like onboarding or performance management
- Strong written and verbal communication skills
- Experience managing or mentoring team members or leading cross-functional projects
- Ability to use data and people metrics to identify problems and recommend solutions
- Legally authorized to work in Nigeria
Nice to Have:
- Experience in a technology or healthcare organization
- Exposure to multi-country HR operations
- Familiarity with HRIS platforms like Leafsome, Zoho People, or similar tools
- Experience working with senior leadership on people strategy
What We Offer
- Remote role based in Lagos, Nigeria
- Unlimited leave – take the time you need
- Premium health insurance for you and your family
- Learning and development allowance to support your growth
Salary
₦600,000 monthlyApplication Closing Date: Not specified
Application Instructions:
Click the button below to apply
Job Information
Deadline
Not specified
Job Type
Full-time
Industry
Operations
Work Level
Manager (Staff Supervisor)
State
Not specified
Country
Nigeria