FIELD AGENT AT EXCEL AND GRACE CONSULTING | FIELD AGENT JOBS IN RIVERS

About Company:

Excel and Grace Consulting is a fast-paced business consulting organization with a track record of delivering exceptional business solutions to small and medium-scale enterprises in Nigeria, Ghana, Germany, Switzerland, Canada, etc. We are certified management consultants with the International Council of Management Consulting Institutes (CMC-Global) with over 18 years of experience. Our team of experts and consultants have authored over 20 books on business management, business structure, business operations, human resources, organizational structure, employee development, money management, and so on.

Job Description:

• The Field Agent is responsible for customer acquisition, savings mobilization, loan monitoring, collections, and relationship management within assigned locations.
• The role involves regular field visits to customers' homes, businesses, markets, and communities to support account opening, loan verification, repayment monitoring, and business growth.
• The ideal candidate should be trustworthy, target-driven, customer-focused, and comfortable working extensively in the field.

Key Responsibilities

• Identify and recruit new customers for savings and loan products.
• Open and process customer accounts in line with company policies.
• Mobilize deposits and encourage customers to increase savings balances.
• Conduct field visits for customer onboarding and verification.
• Assess customers' businesses and repayment capacity before loan disbursement.
• Carry out address and guarantor verification exercises.
• Monitor loan utilization and repayment performance.
• Follow up on due and overdue loan repayments.
• Implement loan recovery strategies for delinquent accounts.
• Build and maintain strong relationships with customers and community leaders.
• Educate customers on available financial products and services.
• Maintain accurate records of customer interactions, collections, and field activities.
• Prepare daily, weekly, and monthly field reports.
• Meet assigned customer acquisition, savings mobilization, and loan recovery targets.

Requirements:

• OND, HND, or Bachelor's Degree in Business Administration, Finance, Economics, Marketing, or a related field.
• 2–5 years of experience as a Field Agent, Credit Officer, Loan Officer, Savings Mobilization Officer, or a similar role.
• Strong communication and interpersonal skills.
• Good negotiation and debt recovery skills.
• Ability to work independently and meet targets.
• Familiarity with the local market and business environment.
• Basic knowledge of lending and savings operations.
• Proficiency in using smartphones and digital data collection tools.

Salary

Application Closing Date: 02nd July, 2026

Application Instructions:

Interested candidates should send their CV to: hr@eandg.com.ng using "Field Agent" as subject of the email.