CUSTOMER SERVICE REPRESENTATIVE (RESTAURANT) AT STARTUP SOAR | CUSTOMER CARE JOBS IN ABUJA

About Company:

At Startup Soar, we don’t just fill roles, we build connections. By understanding what drives both companies and candidates, we deliver HR and recruitment solutions that bring the right people and organizations together. The outcome? Stronger teams, better performance, and sustainable success.

Job Description:

We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our  restaurant team in Wuse 2, Abuja. The ideal candidate will be responsible for delivering excellent guest service, handling orders efficiently, and ensuring a smooth front-of-house dining experience.

Requirements:

• Welcome and attend to customers in a warm and professional manner
• Take accurate food and beverage orders and communicate them to the kitchen
• Provide menu information and recommend items to customers
• Ensure prompt delivery of orders and quality service
• Handle customer complaints politely and escalate where necessary
• Process payments and operate POS systems accurately
• Maintain cleanliness and organization of the dining and service area
• Support team members to ensure smooth daily restaurant operations
• Ensure high levels of customer satisfaction at all times

Qualifications and Skills:

• Previous experience in customer service or restaurant/hospitality role is an added advantage
• Good communication and interpersonal skills
• Friendly, polite, and presentable personality
• Ability to work in a fast-paced environment
• Basic computer knowledge is required
• Proficiency in POS (Point of Sale) systems is an added advantage
• Strong attention to detail and problem-solving skills
• Willingness to work shifts, weekends, and public holidays when scheduled

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: startupsoarhr@gmail.com using the Job Position as the subject of the email.