CUSTOMER SALES REPRESENTATIVE AT SAVALOR HR CONSULTING | CUSTOMER SALES JOBS IN ABUJA

About Company:

Savalor HR Consulting - Our client, a reputable and fast-growing pharmaceutical company, is recruiting to fill the position below:

Job Description:

We are seeking customer-centric, tech-savvy, and results-driven professionals to join our team. In this role, you will be the primary advocate for our customers, blending high-quality support with a strategic sales mindset. If you are passionate about building lasting relationships, skilled at navigating digital engagement tools, and thrive in a results-oriented environment, we invite you to help us deliver exceptional experiences while driving sustainable sales growth.

Requirements:

• Omnichannel Support: Provide timely and professional responses to inquiries across all channels—phone, email, and digital platforms.

• Sales & Growth: Proactively identify sales opportunities, recommend tailored product solutions, and assist customers in their purchasing journey.

• Order Management: Process orders with high accuracy and maintain consistent follow-up to ensure seamless service delivery.

• Relationship Management: Cultivate and nurture long-term customer relationships to drive loyalty and lifetime value.

• Resolution Excellence: Resolve complaints with empathy and efficiency, ensuring that customer satisfaction remains our top priority.

• CRM & Documentation: Maintain meticulous records of interactions, leads, and sales progress using our CRM and digital engagement tools.

• Internal Collaboration: Work closely with cross-functional teams to align our service standards with our overall business targets.

Qualifications and Skills:

• Education: Bachelor’s Degree or HND in Business Administration, Marketing, Mass Communication, Economics, Computer Science, IT, or a related discipline.

• Experience: Minimum of 3 years of proven experience in customer service, sales support, or a related role.

• Technical Proficiency:

  • Demonstrated experience using CRM systems and digital customer engagement tools.

  • Tech-savvy with high proficiency in Microsoft Office and modern workplace digital tools.

Salary

Application Closing Date: Not specified

Application Instructions:

Click the button below to apply