CLIENT RELATIONSHIP MANAGER AT ITH HOLDINGS

About Company:

IT Horizons is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ambitious but experienced professionals who deal with everything relating to technologies especially information communication technologies (ICT).

Job Description:

• Directing strategy towards the profitable growth and operation of the company.
• Represents the company externally to enhance and strengthen the company’s profile and optimizes all business development opportunities.
• Maintains a good level of understanding and knowledge of the Company’s products and services, ensuring that customer queries can be captured and dealt with accurately and appropriately
• Ensures that all commercial activities meet or improve on budget, cost, volume and efficiency targets (Key Performance Indicators (Key Performance Indicators)) in line with business objectives.
• Achieve growth and hit sales targets by successfully meeting set targets
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Work with the Regional Sales Manager to ensure consistent lead generation.
• Support the Head of Sales & Marketing in preparing and implementing annual work and resource plans; support their applicability within the overall company strategy.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
• Making accurate cost calculations to provide customers with quotations
• Achieve growth and hit sales targets of the organization through effective planning and budgeting.
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence

Requirements:

• University Degree in revelant discipline
• Masters degree from a recognized university will be an added advantage
• Membership of professional management association will be an added advantage
• Minimum of 4 years experience in ICT/Telecom or related industry.

Salary

Application Closing Date: 16th October, 2025

Application Instructions:

Interested and qualified candidates should forward their CVs to: careers@ithorizonsgroup.com using the job title as subject of the email.