ASSISTANT HOTEL MANAGER AT TEESTONE HOTEL & APARTMENTS | HOTEL MANAGER JOBS IN LAGOS

About Company:

Welcome to Teestone Hotel & Apartments, a modern boutique hotel located in the peaceful neighborhood of Ikeja and only 15 minutes from Muritala Muhammed International Airport. For travelers searching for hotels in Ikeja, Teestone offers the perfect combination of comfort, convenience, and contemporary hospitality. Whether you are visiting Lagos for business, attending meetings in Ikeja, catching an early flight, or simply planning a relaxing staycation, our hotel provides a stylish and welcoming environment designed to make your stay memorable. 

Job Description:

We are seeking a structurally elite and operationally rigorous Assistant Hotel Manager to anchor the daily operations and guest-satisfaction engine of our Ikeja property. In a high-velocity hospitality landscape where institutional momentum is dictated by the velocity of the guest-lifecycle and the precision of the service-filter success is defined by "Operational Sovereignty" the ability to harmonize multi-departmental workflows (Front Desk/F&B/Housekeeping) with the clinical precision required for Budgetary Integrity, Regulatory Compliance, and Service-Excellence Architecture. This role is designed as an "Operational Command Center" a critical mission for an expert leader who can blend "Managerial Grit" (mastering the complexities of PMS systems and staff scheduling) with the "Structural Agility" required to execute High-Fidelity Guest Experiences.

Requirements:

1. Operational Governance & Service Sovereignty

• Sovereignty of the Floor: Oversee the integrated operations of front desk, housekeeping, and F&B, acting as the primary "Source of Operational Throughput."

• Service Architecture: Direct the guest lifecycle—from inquiry handling to check-out resolution—providing the "Structural Foundation" for elite satisfaction ratings.

• Integrity Stewardship: Ensure strict compliance with hotel policies, safety standards, and local regulations, ensuring the "Source of Institutional Trust" is elite and uncompromised.

2. Administrative Architecture & Fiscal Logic

• Fiscal Sovereignty: Support budgeting, expense monitoring, and occupancy reporting, acting as the primary "Source of Financial Clarity."

• Logistical Architecture: Manage staff scheduling, performance evaluations, and training coordination, providing the "Functional Foundation" for team readiness.

• Relationship Stewardship: Collaborate with marketing and sales to drive guest engagement packages, maintaining the "Source of Revenue Momentum."

3. Leadership Integrity & Performance Power

• Problem-Solving Sovereignty: Navigate complex operational issues and critical guest escalations, acting as the primary "Source of Crisis Stability."

• Process Architecture: Utilize Hospitality-Management Toolkits (PMS) to streamline room assignments and departmental reporting, providing the "Relational Foundation" for seamless communication.

• Velocity Logic: Utilize Leadership-Excellence expertise to accelerate the "Guest-Issue-to-Resolution" cycle, maximizing the "Source of Service Momentum."

Qualifications and Skills:

Professional Profile

• Education: HND or Bachelor’s Degree in Hospitality Management or related fields.

• Experience: 2+ years of professional experience in hotel management or a high-impact supervisory role.

• Technical Power: Mastery of Hotel Management Software (PMS); strong proficiency in operational reporting.

• Aptitude: Exceptional leadership, communication, and problem-solving abilities; customer-focused with a detail-oriented mindset.

• Communication: Fluency in English (additional languages are a high-value asset).

• Mindset: Adaptable, decisive, and capable of maintaining "Operations Sovereignty" in a fast-paced Ikeja hospitality environment.

Core Competencies

• Operational Grit: Ability to identify and resolve multi-departmental bottlenecks in real-time.

• Hospitality Sovereignty: Mastery of the "Greet-Service-Resolve-Maintain-Optimize" lifecycle.

• Execution Power: High-discipline approach to staff management, regulatory safety adherence, and the rigorous maintenance of a high-performance guest environment.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their Applications to: teestonejobs@gmail.com using the Job Position as the subject of the email.