HEAD OF SERVICE AT FUSION GROUP

About Company:

Fusion Group is focused on Hospitality, Realty and Consulting Sectors. We have earned a reputation for excellent business practices, integrity , team work and customer service.

Job Description:

• Managing service delivery teams and quality standards
• Ensuring customer satisfaction and experience
• Handling escalations and resolving service issues
• Setting service level agreements and monitoring compliance
• Training and developing customer service teams
• Managing relationships with clients and customers.
• Intrested applicants must have worked and held managerial positionsin a structured hotel or a bank.

Requirements:

Interested candidates should possess relevant qualifications and experience

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should send their CV to: recruitmentfusiongroup@gmail.com using the Job Title as the subject of the mail.