OFFICER, CLIENT SERVICE

About Company:

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below

Job Description:

• To provide an effective Query Resolution service in a professional, friendly manner. 
• To provide customer support and service to all customers and ensure customer satisfaction in all day to day activities.
• Ensure prompt customer renewal notification through telephone calls and emails.
• Effectively track and provide reports on all existing insurance policies

Requirements:

• Candidates should possess a First Degree in related discipline
• 1 -2 years post-NYSC experience 

Qualifications and Skills:

• Establishing Rapport
• Generating Ideas
• Interacting with People
• Making Decisions
• Managing Tasks
• Pursing Goals
• Upholding Standard

Technical Competencies:

• Customer Understanding (Business Banking)
• Product and Services Knowledge
• Product Related Systems (Business Banking)

Salary

Application Closing Date: Not specified

Application Instructions:

CLICK ON THE LINK BELOW TO APPLY