IT OFFICER

About Company:

Pact Microfinance Bank is a customer-focused financial institution licensed by the Central Bank of Nigeria (CBN)With a commitment to giving customers a personalised edge in banking, we provide affordable, accessible, and transparent financial services tailored to meet the needs of individuals, businesses, and communities.

Job Description:

As we continue to expand, we seek a skilled IT Officer to manage and support our IT infrastructure, ensuring seamless operations and security.

Key Responsibilities:

IT Infrastructure Management:

• Oversee the installation, configuration, and maintenance of all IT systems, including hardware, software, and networks.
• Ensure optimal performance and uptime of the bank's IT infrastructure, including servers, workstations, and communication systems.

Systems Support and Troubleshooting:

• Provide technical support to all staff, resolving IT-related issues promptly.
• Troubleshoot hardware, software, and network problems to minimize disruptions.

Data Security and Backup:

• Implement and monitor data security measures to safeguard the bank's sensitive information.
• Ensure regular backups of critical data and test recovery processes.

Core Banking System Support:

• Manage and maintain the core banking application, ensuring smooth operations.
• Liaise with third-party vendors for updates, troubleshooting, and system integrations.

Network and Internet Management:

• Manage local area networks (LAN), wide area networks (WAN), and internet connectivity for the branch.
• Monitor network performance and implement improvements as needed.

IT Policy Implementation:

• Develop and enforce IT policies, procedures, and standards in line with regulatory requirements.
• Ensure compliance with CBN guidelines on IT security and operation

Why Join Pact Microfinance Bank?

• Be part of an innovative team working to revolutionize digital banking.
• Competitive salary package and benefits.
• Opportunities for career growth and skill development.

Requirements:

Education:

• A minimum of a Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Relevant IT certifications (e.g., CCNA, ITIL, CompTIA, or MCP) are an added advantage.
• Close proximity to Epe is required

Experience:

• At least 3–4 years of experience in IT management, preferably in the banking or financial services sector

• Hands-on experience with core banking systems, networks, and IT support.

Qualifications and Skills:

• Strong knowledge of IT infrastructure, networking, and system administration.
• Proficiency in managing core banking applications and financial software.
• Excellent problem-solving and troubleshooting skills.
• Strong understanding of cybersecurity principles and practices.
• Ability to work independently and under pressure.

Salary

Application Closing Date: 26th May, 2025

Application Instructions:

Interested candidates should submit their CV and a cover letter detailing their experience and qualifications to hr@pactmfb.ng with the subject line: IT Officer - Epe.

Note: Pact Microfinance Bank is an equal-opportunity employer. Only shortlisted candidates will be contacted.