About Company:
FCSL Asset Management Company was incorporated in 1994 and has been operational for nearly 3 decades, providing various investments, financial services and advisory, with the Corporate Finance and Advisory, Equities and Fixed Income Securities and Markets
Job Description:
- Maintain in-depth knowledge of the company’s products, services, and value proposition to effectively engage clients and prospects
- Build, manage, and grow strong relationships with existing and prospective clients across key segments
- Identify, develop, and pursue new business and partnership opportunities to drive revenue growth
- Assess client needs, business challenges, and objectives, and recommend tailored solutions that create value
- Deliver high-quality product and service consultations, guiding clients through informed decision-making
- Develop upselling and cross-selling initiatives to maximise wallet share and long-term client value
- Manage and resolve client issues and complaints promptly, ensuring a high level of customer satisfaction and retention
- Proactively manage client portfolios, ensuring consistent engagement and service delivery
- Design and execute client acquisition and retention strategies in collaboration with marketing and business development teams
- Support the development and execution of marketing and growth initiatives to expand the customer base
- Work with clients to strengthen their brand positioning and achieve their business objectives
- Represent the company professionally and help maintain a strong, positive brand and market presence.
Requirements:
- B.Sc. Business Administration, Marketing, Communication, or a related field.
Experience:
- 3 – 5 years’ experience in relationship management/customer service
Competence Requirements:
- Strong presentation skills
- Excellent written and verbal communication skills
- Highly organised and detail-oriented
- Good conflict resolution and problem-solving skills
- Leadership and team management skills
- Proficient use of Microsoft Office
Salary
Very attractiveApplication Closing Date: Not specified
Application Instructions:
CLICK ON THE LINK BELOW TO APPLY
Job Information
Deadline
Not specified
Job Type
Full-time
Industry
Investment Management
Work Level
Experienced
City
Ikoyi
State
Lagos
Country
Nigeria