About Company:
For over three decades, SIMS Nigeria Limited has grown from a single store to a nationwide business in the consumer electronics space with locations across Nigeria. Our journey of consistent growth and dedication has been driven by a commitment to quality in every aspect of our business. From our highly skilled and well-informed staff to the innovations and processes we bring to bear to ensure each customer receives top-tier service and dependable products.
Job Description:
- We are seeking a skilled and customer-oriented Home Appliances (HA) Technician to install, diagnose, repair, and maintain home appliances at service centers and customer locations.
- The ideal candidate will ensure timely and high-quality repairs, provide excellent customer service, and adhere to company and manufacturer standards while achieving service performance targets.
Key Responsibilities
- Install, inspect, troubleshoot, repair, and maintain home appliances, including refrigerators, washing machines, air conditioners, microwaves, dishwashers, water dispensers, and other household appliances.
- Diagnose electrical, electronic, and mechanical faults using appropriate diagnostic tools and equipment.
- Perform preventive maintenance to improve appliance performance and extend product lifespan.
- Complete service jobs within established Service Level Agreements (SLAs) and company quality standards.
- Test repaired appliances to verify proper functionality before returning them to customers.
- Explain repair findings, maintenance recommendations, and product usage instructions to customers in a professional manner.
- Accurately document service reports, repair activities, parts replaced, and customer feedback in the service management system.
- Process warranty repairs in accordance with manufacturer and company policies.
- Coordinate with the Spare Parts team to ensure timely availability of required replacement parts.
- Maintain service tools, testing equipment, and workstations in good working condition.
- Escalate complex technical issues that require advanced diagnosis or engineering support.
- Follow all health, safety, and environmental guidelines during service activities.
- Maintain a clean, organized, and safe work environment in the service center and at customer sites.
- Participate in technical training programs to stay current with new products, technologies, and repair procedures.
- Support product recalls, upgrades, and special service campaigns as assigned.
- Deliver excellent customer service while maintaining professionalism and protecting the company's brand reputation.
Requirements:
- National Diploma (ND), Higher National Diploma (HND), or Bachelor's degree in Electrical/Electronic Engineering, Mechanical Engineering, Mechatronics, Refrigeration and Air Conditioning, or a related technical field.
- Relevant technical certifications in refrigeration, HVAC, appliance repair, or electrical maintenance are an added advantage.
- Minimum of 2 years' experience in repairing and servicing home appliances.
- Experience working with consumer electronics or home appliance manufacturers or authorized service centers is preferred.
- Good understanding of refrigeration systems, electrical circuits, electronic controls, compressors, motors, and appliance diagnostics.
Salary
Very attractiveApplication Closing Date: 12th August, 2026
Application Instructions:
Candidates should send their CV to: employment@simsng.com using the Job Title and Location as the subject of the email
Job Information
Deadline
12/08/2026
Job Type
Full-time
Industry
Technical
Work Level
Experienced
City
Ibadan
State
Oyo
Country
Nigeria