FRONT OFFICE MANAGER AT HILTON WORLDWIDE | FRONT OFFICE JOBS IN LAGOS

About Company:

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all.

Job Description:

We are seeking a highly organized and experienced Front Office Manager to oversee our front-desk operations in Lagos. The ideal candidate will ensure a seamless experience for all guests and visitors, managing day-to-day administrative tasks while leading our reception team.

Requirements:

• Team Leadership: Supervise, train, and mentor front office staff to ensure high-quality service delivery.

• Operational Excellence: Manage daily reception activities, including visitor registration, inquiries, and coordination with various departments.

• Office Administration: Oversee office inventory, manage correspondence, and ensure the front office environment remains professional and welcoming.

• Conflict Resolution: Act as the primary point of contact for resolving guest issues or administrative bottlenecks efficiently.

Qualifications and Skills:

• Relevant educational qualifications and proven experience in office management or a front-desk supervisory role.

• Strong communication and interpersonal skills, with the ability to interact professionally with diverse stakeholders.

• Excellent proficiency in office software and administrative tools.

• Outstanding multitasking capabilities and attention to detail.

• A proactive approach to problem-solving and a commitment to maintaining a positive company image.

Salary

Application Closing Date: Not specified

Application Instructions:

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