CUSTOMER SERVICE REPRESENTATIVE AT UNCLE STANS SMALL CHOPS | CUSTOMER SERVICE REPRESENTATIVE JOBS IN LAGOS

About Company:

Uncle Stans Food is a quick service restaurant (QSR),a fast-food model built for speed and convenience, featuring a limited, standardized menu of items like small chops.Operating primarily through counter-service and drive-thrus, it focuses on rapid food assembly from pre-prepared components, ensuring consistent, affordable meals delivered in minutes. Our functional, casual environment prioritizes efficient turnover over prolonged dining, making it a dominant global industry by fulfilling the demand for reliable, on-the-go satisfaction.

We are recruiting to fill the position below:

Job Description:

• We are currently recruiting qualified and customer-focused individuals to fill the position of Customer Service Representative (CSR) across our outlets:
  • Ikoyi
  • Osapa (Lekki)
  • Admiralty (Lekki Phase 1)
  • Opebi (Ikeja)

Job Description

• The Customer Service Representative will be responsible for providing excellent customer service, taking and processing orders accurately, and ensuring a positive dining experience for customers.
• The ideal candidate should be professional, attentive, and able to work efficiently in a fast-paced Quick Service Restaurant (QSR) environment.

Key Responsibilities

• Welcome and attend to customers in a friendly and professional manner.
• Take customer orders accurately and ensure proper order processing.
• Handle customer inquiries, feedback, and complaints professionally.
• Ensure effective communication between the service area and kitchen staff.
• Maintain the cleanliness and organization of the service and dining areas.
• Ensure orders are delivered accurately and promptly.
• Support daily outlet operations and collaborate effectively with team members.
• Uphold the company’s customer service standards and brand reputation.

Requirements:

• Minimum of a B.Sc. degree in any relevant field.
• Proven experience in customer service within a Quick Service Restaurant (QSR) environment is preferred.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Professional appearance and positive attitude.
• Strong attention to detail and good problem-solving skills.
• Must be punctual, reliable, and able to work effectively within a team.
• Candidates must reside close to the outlet location for which they are applying for.

Salary

Application Closing Date: Not specified

Application Instructions:

Candidates should send their CV to: hrunclestansfoods@gmail.com using "CSR Application – Preferred Location (e.g., CSR Application – Ikoyi)" as the subject of the mail.

Note

• Successful candidates will be assigned to one of the following outlets: Ikoyi, Osapa, Admiralty, or Opebi.
• Only candidates who reside close to the outlet locations will be considered.