CUSTOMER SERVICE REPRESENTATIVE AT ATUTECHS C LIMITED | CUSTOMER SERVICE REPRESENTATIVE JOBS IN LAGOS

About Company:

Atutech is a software and technology services company primarily focused on delivering digital solutions and tech support for businesses. It is registered as a limited company.

We are recruiting to fill the position below:

Job Description:

• We are looking for a customer-oriented service representative.

Responsibilities

• Managelargeamounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service teamsales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements:

• Skills as a Client Service Representative
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively.

Salary

Application Closing Date: 26th March, 2026

Application Instructions:

Candidates should send their CV to: atutechscl@gmail.com using the job title as the subject of the email