CLIENT GROWTH MANAGER (CGM) AT YSIDRA CREATIVE SOLUTIONS LIMITED | CLIENT GROWTH MANAGER JOBS IN LAGOS

About Company:

We are an innovative design studio that delivers fresh and engaging creative solutions for clients who want greater attention to detail and enhanced customer experiences. Our eclectic approach is powered by our team of experienced professionals from diverse disciplines, who bring their unique perspective to the ideation, design & productions process.

Job Description:

We are seeking a commercially sharp and results-obsessed Client Growth Manager to drive the revenue engine of our brand in Lagos. This is not a customer service or passive content creation role. Success is defined by "Payment Realization", the ability to identify high-value opportunities in retail, corporate, and leather commissions, and shepherd them through a disciplined pipeline until the cash hits the account. This role is designed for a "Revenue Lead" with at least 2 years of experience who can blend "Sales Grit" with the "Analytical Precision" required to manage a CRM and protect premium brand standards.

Your mission is to ensure "Market Expansion and Liquid Revenue Growth." You will own the commercial lifecycle: from acquiring high-value accounts and translating complex inquiries into production briefs, to maintaining relentless follow-ups. If you are "Digitally Intentional," comfortable closing high-ticket deals without apology, and thrive on uncapped performance-based earnings, we want you to own our growth.

Requirements:

1. High-Value Acquisition & Conversion

• Account Hunting: Proactively identify and acquire high-value retail and corporate clients, focusing on revenue-heavy segments like events and bespoke leather commissions.

• Lead Conversion Mastery: Translate raw inquiries into "Clean Internal Briefs" that provide production teams with the exact specifications needed for fulfillment.

• The "Payment lands" Protocol: Drive every transaction to its final conclusion; revenue is only recognized when payment is verified, requiring a "closing mindset" at every stage.

2. Pipeline Governance & CRM Discipline

• Structured Tracking: Maintain a disciplined CRM and pipeline structure, ensuring every prospect is tracked and no high-value engagement is lost in the noise.

• Follow-up Persistence: Execute a structured follow-up cadence with prospects and existing clients without apology, ensuring the brand remains top-of-mind.

• Documentation Precision: Ensure all client documentation, agreements, and briefs are precise, error-free, and reflect premium brand standards.

3. Digital Visibility & Brand Protection

• Intentional Digital Presence: Drive digital visibility across WhatsApp and Social Media with a clear focus on commercial outcomes rather than just "engagement."

• Tone Stewardship: Protect the brand's premium tone and voice in every interaction, ensuring that "Commercial Ownership" never compromises the luxury feel of the brand.

• Market Intelligence: Stay updated on social media trends and audience behaviors to pivot sales tactics for maximum revenue impact.

Qualifications and Skills:

Professional Profile

• Education: Bachelor’s degree in any discipline.

• Experience: Minimum of 2 years of relevant experience in Core Sales and Client Relationship Management.

• Skill Mix: Proven experience in Digital Marketing and intentional Social Media strategies.

• Location: Must reside in Lagos, Nigeria, for a hybrid work structure.

Core Competencies

• Commercial Sharpness: A deep understanding of sales cycles and the ability to spot a revenue-generating opportunity from a distance.

• Operational Discipline: High-level coordination and time-management skills to work independently in a remote/hybrid setting.

• Resilience: The ability to stay calm under pressure and handle emotionally charged negotiations professionally.

Salary

Application Closing Date: 16th March, 2026

Application Instructions:

Interested and qualified candidates should send their CV (max 2 pages), a 1-page plan: “How I Would Grow Ysidra in 30 Days”(on Word Document) and One example of a deal you structured and closed(on the body of the mail) to: hello@ysidra.com using "Client Growth Manager – [Your Name] – I Close Deals" as the subject of the email.