CHIEF OPERATIONS OFFICER AT ATUSPAY | OPERATIONS JOBS IN ABUJA

About Company:

Atuspay is a fast-growing financial technology (fintech) company focused on building secure, innovative, and user-friendly digital financial solutions across Africa. We provide modern payment, savings, investment, and wallet-based services designed to empower individuals, businesses, and institutions through seamless digital finance.

Job Description:

Operations & Strategy

• Oversee day-to-day operations of the organization.
• Translate business strategies into operational plans and execution.
• Ensure smooth coordination across customer support, compliance, and operations.
• Drive operational efficiency, productivity, and service quality.

Process & Performance Management

• Develop and implement operational policies, workflows, and standard operating procedures.
• Monitor performance metrics and KPIs to ensure targets are met.
• Identify operational risks and implement mitigation strategies.

Team & Resource Management

• Supervise operations, support, and field teams.
• Ensure effective staffing, training, and performance management.
• Promote accountability and high performance across departments.

Compliance & Risk Oversight

• Ensure compliance with internal policies and regulatory standards.
• Work with compliance and risk teams to maintain operational integrity.
• Support audits, reporting, and regulatory requirements.

Customer Experience & Service Delivery

• Oversee customer service operations and issue resolution.
• Improve service turnaround time and customer satisfaction.
• Ensure seamless operational support for digital banking services.

Requirements:

Candidates should possess relevant skills and experience

Salary

Application Closing Date: 31st January, 2026

Application Instructions:

Interested and qualified candidates should forward their CV to: contact@atuspay.co using the position as subject of email.