BUSINESS MANAGER AT AIRTEL NIGERIA | BUSINESS MANAGER JOBS IN BAYELSA

About Company:

Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company's product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.

Job Description:

• The purpose of the role is to plan, monitor and ensure achievement of customer and revenue market share objectives set for state operations by supervising/ influencing multiple teams to deliver operational excellence in network operations, customer service, channel management and market expansion. 

Key Responsibilities
Increase Revenue earning customer net additions – Prepaid & Postpaid:

• Identify and formulate state sales strategies to help Drive gross additions 
• Supervise health of acquisitions, compliance on activations
• Oversee activating connections as per the stipulated turnaround times

Increase Revenue from the State:

• Meet the Revenue targets for Prepaid and Postpaid in the State 
• Focus on revenue growth through Data and Smartphone growth 
• Focus on revenue growth by driving high value customers through MNP & Postpaid & Smartphone customers

Expand distribution Width and Depth:

• Identify and formulate state sales strategies to help drive distribution across showrooms and Dealer Service Agents 
• Ensure expansions to align to dimensioned number of Active Easy Charge Outlets 
• Establish SIM Selling outlets and other categories of retail outlets as a % of Easy Charge outlets

Network Coverage & Quality:

• Network Optimization 
• New Sites ROI and deployment 
• Follow through with ZTOs in delivering cell availability, quality of calls and reduction of outages at sites within state

Deliver Showroom Experience:

• Identify and formulate Customer Service Delivery Strategies to help improve Customer Satisfaction scores
• Ensure provision of standard Infrastructure at state showrooms, 
• Ensure showroom employees are up-skilled in industry training and certifications for the role

Achieve Employee Engagement scores in line with the Engagement target for the State Business area:

• Continuously motivating the front line employees through leadership by examples 
• Implement all action plans that will address hygiene issues etc. from engagement survey

Requirements:

• Bachelor’s Degree in Management or related Social Sciences 
• Masters in Business Administration would be preferred additional qualification

Relevant Experience & Functional / Technical Skills:

• 10+ years of varied experience in Sales & Marketing with at least 2 years at middle management level handling independent businesses. 
• Relevant experience in Telecom industry is desirable 
• Result Orientation 
• Great problem-solving skills 
• Good communications skills.

Salary

Application Closing Date: 02nd April, 2026

Application Instructions:

Click the button below to apply
 

Note: Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.