ADMINISTRATIVE & STUDENT SUPPORT OFFICER AT PEOPLEPLUSNG | ADMIN & STUDENT JOBS IN ABUJA

About Company:

We provide exceptional HR support that empowers businesses to succeed. We're committed to delivering tailored solutions that meet the unique needs of each client, from recruitment and talent management to compliance and risk management.

Job Description:

The Administrative & Student Support Officer will provide administrative and operational support to the Institute while serving as theliaison between prospective students, enrolled students, faculty, and Head Office. The successful candidate will manage student communications across multiple platforms, coordinate administrative processes, support programme delivery, and ensure a seamless student experience from enquiry through course completion.

Requirements:

• Serve as apoint of contact for prospective and enrolled students across all communication channels.
• Respond promptly and professionally to enquiries received via Instagram, Facebook, LinkedIn, WhatsApp, email, website chat, and other digital platforms.
• Guide prospective students through the admissions and enrolment process by providing accurate and timely information.
• Maintain regular communication with enrolled students regarding classes, schedules, assessments, examinations, and institute announcements.
• Coordinate communication between Head Office, faculty, facilitators, and students to ensure seamless programme delivery.
• Maintain accurate student records, enrolment data, attendance registers, and administrative documentation.
• Coordinate class schedules, learning materials, training logistics, and programme administration.
• Support the planning and execution of training sessions, workshops, examinations, graduation ceremonies, and other institute activities.

Qualifications and Skills:

• Bachelor's Degree in Business Administration, Office Administration, Education, Management, Mass Communication, or a related discipline.
• Minimum of 2 years' experience in an administrative, student support, customer service, or operations role.
• Excellent written and verbal communication skills,strong customer service, interpersonal, and relationship management skills.
• Experience managing enquiries across social media platforms, WhatsApp Business, email, and other digital communication channels.
• Proficiency in Microsoft Office Suite and Google Workspace.
• Strong organizational, planning, and multitasking abilities with excellent attention to detail.
• Ability to maintain accurate records and manage multiple priorities in a fast-paced environment.

Salary

Application Closing Date: Not specified

Application Instructions:

Interested and qualified candidates should forward their CV and portfolio to: peopleplusng@gmail.com using "Administrative & Student Support Officer – Abuja" as the subject of the email.